Terms of use

Terms of use

1. By purchasing any tea subscription plan(s) or signing up for a first month free box or first month box £1 trial offer you agree to these terms and condition.

2. Your box will be delivered by Royal Mail.

3. Delivery is free for the Peace plan while for Starter and Positive plan the delivery cost is £2.50 per box.

4. Starter plan receives one box per month that contains 2 resealable bags packed with awesome loose tea blends that brew approx 15 – 16 cups.

5. Positive plan receives one box per month that contains 3 resealable bags packed with awesome loose tea blends that brew approx 20 – 22 cups.

6. Peace plan receives one box per month that contains 4 resealable bags packed with awesome loose tea blends that brew approx 30 – 32 cups.

7. If you have subscribed to any of these plans through the first month £1 trial offer or first month free box then during that one month period, Starter, Positive and Peace plan subscribers receive their relevant boxes as per their plan.

8. Once your first month free box or first month box £1 trial offer expires you will be automatically subscribed to the Starter monthly subscription plan (renewal on a monthly basis) and payment will be taken for the next period/month.

9. You can cancel your subscription at any time for the next billing period and you will not be billed for your next payment due subscription period.

10. Once you have subscribed or your first month free box or first month box £1 trial period is expired, you are committed to the subscription plan for that particular billing and subscription period and you will not get a refund if you wish to cancel.

11. All three subscription plans are monthly subscriptions plans and are renewed on a monthly basis.

12. Your credit/debit card will be charged on the same date as of your first purchase date. Payment will appear as Nature Tea Box.

13. If you require a refund then you must contact us by emailing at subscription@natureteabox.com with a reason why you require a refund. If a refund is issued then you must allow 5 to 7 working days (depends on your bank) for monies to be cleared in your bank account.

14. Delivery of your box will depend on your joining date. Our club has three key dates.

a). Join us between 1st and 10th and you will get your box of tea on or around the 15th of the same month.

b). Join us between 11th and 20th and you will get your box on or around the 25th of the same month.

c). Join us between 20th and 31st and you will receive your box on or around the 5th of the following month.

d). Your future recurring payments and delivery dates will get locked based on your joining date.

15. Nature Tea Box will always state the ingredients of tea blends sent. All our resealable tea bags are clearly labelled showing ingredients used however, it may contain traces of nuts and other allergens therefore may not be suitable for some.

16. Nature Tea Box accepts no responsibility if subscription box lost or damaged by Royal Mail or through any incident once it is passed over to Royal Mail for delivery.

17. Nature Tea Box accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of Nature Tea Box subscription tea box and its tea blends. Nature Tea Box further disclaims liability for any injury or damage to you or any other person’s computer relating to or resulting from Nature Tea Box subscription tea box and its tea blends. Nothing in these terms and conditions shall exclude the liability of Nature Tea Box for death, personal injury, fraud or fraudulent misrepresentation as a result of its negligence.

18. Nature Tea Box shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.